New 2023 General Reading Test 1

SECTION 1

Questions 1-7
Do the following statements agree with the information given in the text?
In boxes 1-7 on your answer sheet, write:

TRUE if the statement agrees with the information
FALSE if the statement contradicts the information
NOT GIVEN if there is no information on this

1 Airlines are generally responsible for lost or delayed luggage, even if they have a disclaimer saying otherwise.

TRUE FALSE NG

2 If the airline loses your luggage, they must provide you with enough money to purchase brand new replacements.

TRUE FALSE NG

3 If you can show a receipt for a lost item, the airline must refund the amount you initially paid for it.

TRUE FALSE NG

4 It might be feasible to get help with your complaint from an international regulatory body if the airline is a member.

TRUE FALSE NG

5 If you're offered insufficient compensation, you may obtain a report from an independent organization without any cost.

TRUE FALSE NG

6 Legal action against an airline regarding lost or delayed luggage usually results in the customer winning the case.

TRUE FALSE NG

7 If your luggage was lost or delayed eighteen months ago, you can still take the airline to court.

TRUE FALSE NG

Questions 8-14

The text has six paragraphs, A-F.

Which paragraph mentions the following?

Write the correct letter, A-F, in boxes 8-14 on your answer sheet.

NB You may use any letter more than once.

8 Members of this group explore different culinary traditions.

A B C D E F

9 It isn't possible for any new members to join this group at present.

A B C D E F

10 You can get feedback on your art from other members of this group.

A B C D E F

11 This group focuses on stories belonging to just one genre.

A B C D E F

12 Work produced by members of this group will be available to the public.

A B C D E F

13 This group doesn't read or write either poetry or fiction.

A B C D E F

14 This group would suit someone who thinks they could write a book.

A B C D E F

SECTION 2

Questions 15-22

Complete the notes below.
Choose NO MORE THAN TWO WORDS from the text for each answer.
Write your answers in boxes 15-22 on your answer sheet.

Green roofs

provide a reduction in 15 and cooling costs
require 16 by professionals

Community gardens

provide access to 17 produce
often managed by 18 or local organizations

City parks and green walls

enhance city 19
include 20 such as playgrounds (city parks only)

Green urban planning

involves collaboration with 21 architects, authorities, and members
considerations for 22 management

Questions 23-27

Complete the table below.

Choose ONE WORD ONLY from the text for each answer.

Write your answers in boxes 23-27 on your answer sheet.

Strategies for managing customer returns
Strategy	Your approach	The customer...
Stay objective	Understand it isn't about you personally. Do not try to 23 the customer's reasoning.	usually is 24 with a purchase.
Listen carefully	Use simple statements in response.	cannot accept a 25until less agitated
Ask specific questions	Have a genuine conversation.	will begin to trust you.
Provide resolution	Be aware of your company’s 26 regarding returns.	might leave a positive 27 later on.

Questions 28-33

The text has six sections, A-F.

Choose the correct heading for each section from the list of headings below.

Write the correct number, i-viii, in boxes 28-33 on your answer sheet.

List of Headings

i Concerns and benefits of traditional bookbinding
ii The impact of traditional bookbinding on reading culture
iii Revival efforts and initial challenges
iv The revival of bookbinding within a global context
v A cultural symbol that nearly vanished
vi Varying support for a forgotten art
vii Tools and techniques of bookbinding
viii Commercial prospects of bookbinding

28 Section A __

i ii iii iv v vi vii viii

29 Section B __

i ii iii iv v vi vii viii

30 Section C __

i ii iii iv v vi vii viii

31 Section D __

i ii iii iv v vi vii viii

32 Section E __

i ii iii iv v vi vii viii

33 Section F

i ii iii iv v vi vii viii

Questions 34-37

Complete the summary below.

Choose TWO WORDS from the text for each answer.

Write your answers in boxes 34-37 on your answer sheet.

Revival of traditional bookbinding at Bindersville's historic workshop In January, a diverse group of students gathered in Bindersville to explore traditional bookbinding, using tools like 34 and brass type sets.
Their initial attempts were 35 but displayed a strong passion for learning. The revival was inspired by successes in 36. Critics of the revival have expressed concern that the craft might become 37, but supporters value its connection to history.

Questions 38-40

Choose the correct letter, A, B, C, or D.

Write the correct letter in boxes 38-40 on your answer sheet.

38 In Section A, we learn that traditional bookbinding

A was always considered a low-status occupation.

B has become more popular due to digital reading devices.

C was once a status symbol but almost disappeared.

D is a recent invention that pays tribute to older traditions.

39 The support for reviving traditional bookbinding has been

A universally praised.

B focused mainly on commercial aspects.

C inconsistent, with various institutions providing varying levels of support.

D aimed at replacing modern book production techniques.

40 What is a potential impact of reviving traditional bookbinding?

A It could make books less accessible to the general public.

B It could foster a deeper appreciation for literature and the physical book.

C It could make other traditional arts obsolete.

D It could lead to mass production of hand-bound books.

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